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Featured Downloads

  • Finding Relationships in Customer Data - Data Modeling
  • Putting Information Into Action - Dashboards
  • Uncovering Market Insights - Secondary Research
  • Lead Nurturing
  • Book Review - "The Art of Choosing"
  • Message Optimization
people knowing customers

Projective Interviewing

Optimization Group utilizes a complete repertoire of techniques to encourage respondents to access and report feelings and motivations that may not surface using more rational Q&A interviewing techniques. These techniques include:

  • Collages
  • Role playing
  • Sentence completion
  • Laddering
Click here for more information on Projective Interviewing


Computational Linguistics

To provide consistent, quantifiable, and actionable data from traditional focus groups and interviews, Optimization Group applies Computational Linguistics analysis. Computational Linguistics is a set of tools and processes that combines knowledge from language experts and computer scientists to provide an objective, quantitative measure of the language used by customers and other key influencers. By making language quantitative, action steps can be implemented and measured to drive success.


Click here for more information on Computational Linguistics.

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Sign up for our quarterly newsletter. By signing up with Optimization Group you will receive:

  • Access to the latest book reviews, white papers, case studies, and solutions.

  • Monthly newsletters with links to the latest blog posts and cutting-edge industry information

  • Updates on the latest tools and techniques to know customers and enhance brand recognition

Featured Downloads

  • Finding Relationships in Customer Data - Data Modeling

  • Putting Information Into Action - Dashboards

  • Uncovering Market Insights - Secondary Research

  • Lead Nurturing

  • Book Review - "The Art of Choosing"

  • Message Optimization

Renee Cameron, Global Account Director
Renee Cameron, Global Account Director

Learn more about our staff
Successful Marketing Today
Successful Marketing Today
Improving Direct Marketing
Improving Direct Marketing
Mining your Marketing Data for New Insights
Mining your Marketing Data for New Insights
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Please feel free to contact our staff if you have any questions about how Optimization Group can help your organization.
  • Tom Thompson, Director of New Business Development tthompson@optimizationgroup.com
    (734) 748-5460

  • Jeff Ewald, Founder
    jewald@optimizationgroup.com
    (248) 459-1194

  • ...or come visit us!


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